Moto: Coming to America from Japan
Course Title: Special Topics in managment
Tutor: Dr. Wael
Done By: Jasem Mohammad Al Samahi
1- What was moto’s purpose and agenda for the first meeting with Crowell ? How does he try to implement his agenda ?
* Motos purpose was to make sure that KDD (the company which Moto’s work for) had made the right discussion choosing the American company Allmack to be their building contractor for their mall which they already bought a land in the US for. In his first meeting the agenda was to get briefing and insights about Allmack and to build a relationship before conducting the business by meeting the president of the US company Mr.Crowell. * Moto applied what he learned and searched for about American business men .Trying to be firm, professional , polite and even friendly by offering a gift .That’s was Moto’s method and way to proceed with his agenda at the first meeting. Unfortunately Moto was Parochialism and expected Crowell to behave and show the same way of conversation and interest .
2- What communication Problems were there between Moto and Crowell ? * The assumption that Crowell was not interested and impolite when he did not read the content of Moto’s card and when he wasn’t so fascinated by the dolls. * Crowell Thought the KDD representative is trying to show pride of his company and that it is one of the best while overshadowing Allmack indirectly in other words Crowell thought that Moto wanted to say that Allmack should be proud by working with them. * Moto did not understand the American Ego ,dry conversation and impatience on the other hand Crowell did not consider the Japanese quite , detail focused and way of conducting business culture. 3- What was the significance of the dolls ? what went wrong ? The Dolls resembles a Japanese tradition and custom and would be appreciated if it was given to a Japanese person to show gratitude. Michio-san...
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